Shipping & Returns

FREE Shipping

 

We ship for FREE worldwide to 185 countries. Please allow 3 business days for processing, 2-4 business weeks for your order to arrive.

Shipping and handling charge plus insurance fee are non-refundable at any case.
We are not responsible for any import tax or duty.
If item is lost during in-transit, we will send you replacement after receiving post office`s
formal confirmation letter.

 

Email us if you have any questions

We will answer your email as soon as possible. If you haven´t gotten our response within 2 business days, please check your email spam setting and send us another email for avoiding misunderstanding due to lost email. Our office is closed on Saturday, Sunday and public holidays.

Return and Refund

We accept Email requests for returns within 7 working days of receiving
your order, with return shipping costs non-refundable.
If the item is in your possession more than 7 days, it is considered used and we will not issue you a
refund or replacement.
If you are not satisfied when you receive the item, please return it within 7 days for a replacement or money back.
Please contact us for a return guide before you return it.
All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
Order is nullified if we don´t receive a tracking number.

If the item is defective in 3 months, We will send you a replacement without extra charge, or offer refund after we
receive the defective item.
If the item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the
defective item. But you need to pay the extra shipping fee.

Package Shipping

Please make sure your address( name, address, zipcode and phone) is correct when purchase, or please correct
it before payment. We can’t change receipt of address after delivery. Items will be shipped within 3 working day once payment is received.

Delivery time takes between 12-20 working days to arrive to destination.
We take great care in packing every detail to ensure safe shipment to you. Therefore please check the package
before you sign to receiver it, if it is broken or damaged, you can take a photo and send to us, we will solve the
problem for you at the first time. (All use not transparent package)

 

 

Ship products with discretion in mind

For us it is important that you receive your package with no labels that discribe the item. If you have any complaints about the package please contact us as soon as possible after receiving the item.

This is how your product is packaged:

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